FAQ

What happens during a consultation appointment?

You will have a thorough discussion with our nurse to answer any questions and concerns you may have about treatments. A thorough facial assessment and review of your medical history will be conducted. A virtual consultation will also be done with our medical director to collaborate in deciding what treatment plan is best for you.

How much does a consultation cost?

Consultations are free of charge.

What is your cancellation policy?

We require a minimum of 24 hours to cancel an appointment or you will be charged a late cancellation fee of $100. No shows will also be charged a fee of $100.

What are your hours of operation?

We are open Tuesday to Friday 10am to 6pm and every other Saturday 9am to 2pm. We are closed on Sundays, Mondays and holidays.

What are your COVID-19 safety procedures?

Patient and staff safety is our first priority. For your safety and ours, please read our COVID-19 protocols before coming to your appointment. If you feel unwell and/or have symptoms, please stay home and contact us to reschedule your appointment.

What is Botox used for?

  • BotoxTM and other neuromodulators are used to treat:

Fine lines and wrinkles
Forehead lines
Crow’s feet
Brow lift
Frown lines
Gummy smile
Downturned mouth
Facial slimming

What age should I start using Botox?

While BotoxTM and other neuromodulators are approved for patients who are 18 years and older, most experts agree that patients in their mid to late 20s and early 30s are at a good age for preventative neuromodulator treatment.

What is the recovery time for Botox treatments?

There is no recovery time for BotoxTM and other neuromodulator treatments.

Can I use Botox when pregnant?

There is no clinical evidence that suggests having BotoxTM or other neuromodulator treatments are safe during pregnancy or while breastfeeding, thereforeit is best to wait until after pregnancy and breastfeeding to resume neuromodulator treatments.

What are fillers used for?

Dermal fillers are used to treat:
Under eye hollows
Cheek enhancement
Chin enhancement
Lip enhancement
Define jawline
Soften jowls, smile lines
Restore volume

What is the recovery time for fillers?

The recovery time for dermal filler treatment varies, depending on the area that is treated. You will be advised by your nurse injector about what to expect in the next coming days post treatment. Bruising and swelling are quite common after filler treatments and may last anywhere from 5 to 7 days.

Can I get fillers while pregnant?

There is no clinical evidence that suggests dermal filler treatments are unsafe during pregnancy or while breastfeeding, but is best to wait until after pregnancy and breastfeeding to resume filler treatments.

Can I get Botox and Fillers at the same time?

Yes! In fact combing these two treatments can prolong their benefits. This is because fillers tend to breakdown faster in areas of the face that are very active or animated.

What are PRP treatments used for?

PRP treatments, also known as PRP facials, are used to:
Improve skin tone and texture
Stimulate collagen production
Reduce fine lines
Tighten skin
Reduce acne scarring
Improve sun damaged skin

How many treatments of PRP are required to see results?

We recommend a minimum of 3 treatments, with 4 to 6 weeks between each treatment.  

What is the recovery time of a PRP treatment?

12 to 24 hours

Can I get PRP treatments while pregnant?

Although PRP itself is likely to be safe during pregnancy (it is your own blood), no clinical studies have been performed using PRP in pregnant or breastfeeding women, therefore, we do not recommend performing PRP during pregnancy or while breastfeeding.

How many treatments of Deoxycholic acid on average does someone need to reduce the double chin area?

This would be based on how much fat tissue is within the area and what your desired goals are. Typically it can take around 3 to 6 sessions.

How long do I have to wait in between fat dissolving sessions?

We would recommend waiting 4 to 6 weeks in between sessions.

How long should I wait before getting any injectable treatment after receiving the COVID-19 vaccine?

We recommend waiting at least 72 hours after the vaccine for neuromodulator injections and 2 weeks after the vaccine before any dermal filler treatments.

Have more questions?